Inspired by a recent CBP thread, this session will discuss how to not only set guest expectations, but to go above and beyond. We will dive into staff training, customer interactions, and strategies you can implement to create the most memorable and profitable experience.

This conversation features:

Casey LeFever (4 Noses Brewing)
Erica Baca (Coal Mine Ave Brewing Company)
Jim Christian (Savannah River Brewing Company)
Nick Rainey (Triptych Brewing)
Tiare Austin (Walking Stick Brewing)